Rant: Don’t automatically add a service charge and ask for proof of bad service to remove it. Take a look at tipping as discretionary. You can’t invent tax! It’s not law or legal what you are doing. Had I seen this and not my girlfriend you would get my viewpoint live.
The good: was good service (should be regardless) good food – should be , but drinks more expensive than the Albert hall last night. Do you hear any of this? Your good at some things but not that good

The bad : apart from bad seating hard old school chairs high drink prices 6 quid for a pint of IPA Jesus what’s s premium beer cost

Actually the service was ok not great – like a lot of London these days poor value for money not even close.

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