Sunmaster in our case took our card details for a holiday then didn’t get back to us after 24 hrs I contacted them. this is clearly something they do regularly and they are waiting to start the dance which goes like this…

You get invested in a holiday (that I don’t think ever exists) and so when you get to the end and get offered one 20% more after all your effort of course you give in. We didn’t hope you get online and DIY yourself a flight and hotel and save loads.
They will come up with some excuse as to why your booking didn’t work but they have other deals…
They were very quick to have the reasons why they are not working illegally but I am sure this is against the trade descriptions act. It’s certainly a grey area. They are happy to spout terms and conditions to you and we advise to find a better ‘operator’.

These guys when you boil it down are simply LEAD GENERATION service getting people interested in a holiday.

https://www.tripadvisor.co.uk/ShowTopic-g1-i12290-k6740440-o310-Sunmaster-Bargain_Travel.html#77048168

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